Report Abuse and Legal Requests

TellSpotAI is committed to maintaining a safe, lawful, and trustworthy service. This page explains how to report misuse, harmful content, illegal activity, impersonation, fake contact methods, privacy concerns, intellectual property complaints, security issues, legal requests, or other abuse involving TellSpotAI.

To report abuse, email [email protected] with the subject line "Abuse Report". Include as much relevant information as possible.

• The public Spot link or URL.
• The QR code source or physical location, if available.
• The Customer Contact Method involved, such as phone number, email, website, WhatsApp link, social profile, booking link, or payment link.
• A clear description of the issue.
• Date, time, and approximate location of the incident if relevant.
• Screenshots, copied messages, or examples.
• Relevant account, business, organization, or public name.
• Your contact information if you want us to follow up.
• Any reason you believe the content or activity is unlawful, harmful, misleading, unauthorized, or policy-violating.

• Fraud, scams, phishing, or deceptive activity.
• Impersonation of a person, company, government entity, venue, organization, brand, or support channel.
• Fake, fraudulent, unauthorized, or misleading Customer Contact Methods.
• QR codes or public Spots used for scams, fake support, illegal payments, or deceptive physical placement.
• Illegal content or illegal services.
• Harassment, threats, hate, abuse, or targeted harm.
• Malware, credential theft, hacking attempts, cyber abuse, or attempts to bypass security controls.
• Spam, fake reviews, fake endorsements, or misleading marketing.
• Unauthorized collection or exposure of personal information.
• Sensitive personal information shared without authorization.
• Content involving children or suspected child exploitation.
• Medical, legal, financial, employment, credit, insurance, education, or other high-risk advice used improperly.
• Intellectual property infringement.
• Unauthorized use of confidential, private, or proprietary information.
• A Spot giving dangerous, materially false, or misleading information.
• Attempts to bypass usage limits, platform rules, security controls, or payment controls.
• Any activity that may violate our Terms of Service, Privacy Policy, Acceptable Use Policy, or applicable law.

TellSpotAI is not an emergency service. If there is an immediate risk of death, physical harm, self-harm, violence, child abuse, medical emergency, or another urgent safety issue, contact local emergency services or the appropriate authorities immediately. Do not rely on TellSpotAI or this report process for emergency response.

If your report involves personal information, privacy rights, data deletion, data access, or unauthorized disclosure of personal data, contact [email protected]. If the issue relates to a Customer-operated Spot, the Customer may be responsible for handling certain privacy requests. We may forward or redirect your request to the relevant Customer where appropriate and lawful.

If you believe content on TellSpotAI infringes your copyright, trademark, or other intellectual property rights, contact [email protected]. Include your name and contact information, a description of the protected work or right, the URL or location of the allegedly infringing content, a statement explaining why you believe the use is unauthorized, supporting evidence, and your physical or electronic signature.

If you believe you have found a security vulnerability in TellSpotAI, email [email protected] with the subject line "Security Vulnerability". Do not publicly disclose the issue before we have had a reasonable opportunity to investigate and address it. Do not access, modify, delete, disrupt, or exfiltrate data that does not belong to you. Do not perform testing that may harm TellSpotAI, customers, visitors, infrastructure, or third-party providers.

After receiving a report, we may review the reported Spot, content, account, Customer Contact Methods, messages, logs, or related activity; contact the reporter; contact the relevant Customer or account owner; preserve relevant records; remove, restrict, disable, or label content; disable Customer Contact Methods; suspend or terminate accounts; limit access to a Spot or feature; report serious matters to law enforcement, regulators, service providers, or affected parties where appropriate or required; or decline to take action if we cannot verify a violation or if the report does not involve TellSpotAI.

We are not required to provide detailed investigation results, internal findings, enforcement reasoning, or confidential information.

Do not submit false, misleading, malicious, abusive, or bad-faith reports. We may limit, reject, or take action against reports that are fraudulent, repetitive, abusive, unlawful, or intended to harm others unfairly.

Law enforcement agencies, regulators, courts, or authorized legal representatives seeking preservation or disclosure of information should contact [email protected]. Requests should include the requesting authority or party, contact information, legal basis, specific information requested, relevant account, Spot, URL, Customer Contact Method, identifier, applicable date range, and any court order, subpoena, warrant, official request, or other legal document.

We review legal requests for validity, scope, and applicable law. We may reject or narrow requests that are invalid, overbroad, unclear, or inconsistent with applicable legal requirements. We may preserve information where legally required or where reasonably necessary for security, abuse, legal, or dispute purposes, even if an account deletion request is pending.

Many TellSpotAI Spots are created and operated by independent Customers. Customers are responsible for their own content, knowledge base materials, Customer Contact Methods, business information, visitor interactions, privacy notices, and legal compliance. Where a report concerns a Customer-operated Spot, we may take platform-level action, notify the Customer, request correction, restrict the Spot, disable contact methods, or direct the reporter to contact the Customer, depending on the circumstances.

• Abuse, privacy, support, and security reports: [email protected]
• Legal notices, intellectual property complaints, preservation requests, and formal legal requests: [email protected]
• Billing-related reports or payment questions: [email protected]
• Website: https://tellspotai.com