Overview
This Cookie Policy explains how TellSpotAI uses cookies, local storage, pixels, and similar technologies when you use our websites, dashboards, public Spot pages, QR-linked pages, and related services. This Policy should be read together with our Privacy Policy.
1. What Cookies Are
Cookies are small files stored on your device. Local storage and similar technologies can store information in your browser or device. These technologies may help us operate the service, secure sessions, remember preferences, understand usage, diagnose errors, and improve the product.
2. Types of Technologies We May Use
Category
Purpose
Consent Approach
Essential cookies and storage
Required for login, authentication, session security, fraud prevention, load balancing, account access, and core service functionality.
Used because they are necessary to provide the service.
Preference cookies and storage
Remember language, interface preferences, display choices, and similar settings.
Used where permitted; consent may be requested where required.
Analytics and performance technologies
Understand usage, measure performance, diagnose errors, improve reliability, and prioritize product improvements.
Used only where configured and subject to applicable consent requirements.
Security and abuse-prevention technologies
Detect suspicious activity, prevent abuse, enforce rate limits, and protect accounts and public Spots.
Used for security and service integrity.
Marketing technologies
Support marketing measurement or campaigns if enabled in the future.
Used only where enabled and where required notice or consent is provided.
3. Public Spots and Visitor Chat
Public Spot pages and visitor chat may use essential technologies to operate the chat, maintain a session, prevent abuse, detect rate-limit signals, improve reliability, and remember basic preferences such as language. Visitors should not submit sensitive information into chat unless the relevant Customer has provided the required notices and legal basis.
4. Third-Party Technologies
Some technologies may be provided by third parties that help us operate, secure, monitor, or improve TellSpotAI. Customer Contact Methods and links may take you to third-party websites or messaging platforms that use their own cookies and tracking technologies. We do not control those third-party technologies.
5. Your Choices
You can control cookies through your browser settings. Blocking or deleting some cookies may affect login, chat functionality, security, preferences, or other service features. Where required by law, we may provide a cookie banner, preference center, or consent mechanism for non-essential cookies.
6. Do Not Track and Preference Signals
TellSpotAI does not currently respond to all browser Do Not Track signals. Where legally required and technically supported, we may honor recognized opt-out preference signals.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our service. The Last Updated date shows when this Policy was last updated.
8. Contact
Cookie and privacy questions: [email protected]
General contact: [email protected]
Website: https://tellspotai.com
