What can I add to a Spot?
You can add supported documents, website links, and direct text. Several active sources can be combined in the same Spot.
Do visitors need a TellSpotAI account?
No. A public Spot opens through its link or QR code. Protected Spots may require the access method selected by the owner.
Can I change a Spot after publishing it?
Yes. Edit the draft, test the updated answers, and publish again. The previous public version remains unchanged until the next successful publish.
Can one account manage multiple Spots?
Yes. Create separate Spots for different branches, products, services, places, events, or audiences and manage them from one account.
How do multiple languages work?
Visitors can ask in a supported language, and the Spot responds in the language they use while relying on the same approved source information.
What happens when the information is incomplete?
The owner can review unanswered questions and recurring gaps, add the missing information, test the result, and publish an improved version.
What consumes Credits?
Credits are consumed when TellSpotAI generates an AI response, when you test Spot knowledge and retrieval, and when you request additional Spots beyond those included in your main plan.